Collection Process
From your home to a new purpose.
A clear, respectful process — from the moment you submit a gift to the moment it creates value for someone else.
Step 01
Submit
Tell us who you are, where you are and what you would like to gift. A short form captures the item category, condition and your pickup address.
01
Submit
Step 02
Review
Our team reviews the item and confirms whether it can be collected, repaired, gifted directly or recycled.
02
Review
Step 03
Schedule
Once approved, we provide a collection date, a time window and the name of your pickup contact.
03
Schedule
Step 04
Collect
Our vehicle arrives at the provided location within the agreed window and collects the item.
04
Collect
Step 05
Repurpose
The item is gifted, reused, repaired, recycled or converted into funding for our projects.
05
Repurpose
Ready to give something a second purpose?
Tell us what you would like to give and our team will review it before arranging collection.